Privacy Policy

We, 8FIVE2 DISTRIBUTION COMPANY LIMITED ("8FIVE2"), are committed to protecting your personal and data privacy by complying with the requirements under the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong SAR, China) (“Ordinance”). This Privacy Policy is intended to explain our privacy practices. By providing your personal data to us, you are consenting to this Privacy Policy and to the collection, use, access, transfer, storage and processing of your personal information as described in this Policy.

Collection of Personal Data
“Personal data” refers to any data which directly or indirectly identifies you as an individual. We collect and use personal data that we believe to be relevant and necessary to conduct our business with you. The types of personal data we collect may include, but not limited to:

Contact information such as your name, email address, mailing address and telephone number;
Identification information such as your identity card and passport number;
Account & transaction information such as your username, order history, wish lists, and preferences;
Communications such as information you provide when contacting customer support, participating in promotional activities, applying to be a member or submitting feedback.

If you choose not to provide your personal data to us, you will in most cases still be able to use most of this site. However, we may not be able to provide you with all of our products or services or access to certain parts of the site which require certain personal data.

Use of Personal Data

Your personal data may be used for the following purposes:

To fulfill your orders and manage your account;
To arrange for exchange, return and/or other after-sale services;
To provide you with customer service and respond to your queries, feedback or claims;
To assess, maintain and improve our services;
To conduct market analysis, statistical or other surveys, research and studies;
To understand the demographics and preferences of our customers;
To detect, investigate and prevent activities that may be against the law; and
For compliance with any applicable laws and regulations.

Direct Marketing
If you have provided us with your personally identifiable information, you may receive from us or from third-party agencies that we employ for our direct marketing communications, telephone calls, emails and direct mailings containing promotional materials for marketing our products and services. However, we may not use or provide your personal data unless exempted by the Ordinance or we have received your consent.

You can always opt-out free-of-charge by contacting us through the communication channels as stated in this Policy if you no longer wish any of your personal data to be used in any of the described direct marketing purposes.

Disclosure of Personal Data
Personal data supplied to 8FIVE2 will be kept confidential. However, we may disclose such data to or such data may become accessible or known to the following persons or in the following circumstances (whether within or outside Hong Kong):

Our agents, contractors or third-party service providers who provide administrative, telecommunications, computer and other services to us in connection with the processing and storage of your data;
Our employees who need to know such data in order to process it for us or for the performance of their duties;
Our affiliates, subsidiaries or associated companies for purposes mentioned above and all other incidental and associated purposes relating thereto for fulling the purposes for which it was collected (subject to any consent requirement relating to “Direct Marketing” above);
Our professional advisers including auditors, insurers, financial advisers and legal advisers;
In cases where it is required by law or law enforcement agencies or a court order;
When we believe in good faith that disclosure is necessary to protect your safety or the safety of others or for the detection, investigation or prevention of illegal activities including fraud; or
As a result of a sale, merger, acquisition, consolidation, group reorganization, change of control, liquidation, or transfer of our assets.

Our third-party service providers are under a duty of confidentiality and are contractually bound to protect your personal data privacy and to only use your personal data in connection with the purposes specified above and not for their own purposes.

Other disclosure of your personal data will only be undertaken after we have obtained your prescribed consent, or as may be required by law.

Data Retention
Unless there is a specific legal requirement for us to keep the data, we will take all reasonably practicable steps to erase your personal data that is no longer required for the purposes for which the data was originally collected.

Commitment to Data Security
Security is our top priority. We take appropriate steps to ensure that your personal data will be protected. We use a variety of physical, technological and organizational measures to safeguard and secure your personal data from unauthorized or accidental access, processing, erasure or other use.

Please however note that no data transmission over the Internet can be guaranteed to be completely secure. As such, we do not guarantee the security of any data that you transmit to us or receive from us over this site.

Changes to the Privacy Policy
We will post on our website at www.8five2.com any changes to our Privacy Policy, so that you will know from time to time updates to our Privacy Policy.

Access and Correction of Personal Data
You are entitled to request access to personal data held by us about you, and to correct such data. In accordance with the terms of the Ordinance, we may charge a reasonable fee for the processing of such requests.

You may direct your request in writing to us at the following address:
Data Privacy Officer
8FIVE2 Distribution Company Limited
1/F 522 Jaffe Road Causeway Bay Hong Kong SAR

Miscellaneous
In case of any discrepancy between the different language versions in respect of any part or all of this policy, the English version shall prevail.

8FIVE2 DISTRIBUTION COMPANY LIMITED (「8FIVE2」) 致力遵循中華人民共和國香港特別行政區法例第486章《個人資料（私隱）條例》（下稱「該條例」）的規定，保障您的個人及資料私隱。本私隱政策旨在說明我們的私隱慣例。當您向我們提供個人資料時，即表示您同意本私隱政策，並同意我們按本政策所述收集、使用、查閱、轉移、儲存及處理您的個人資料。

個人資料的收集
「個人資料」指任何能直接或間接識別您身分的資料。我們會收集和使用被認為與經營業務相關且必要的個人資料。我們收集的個人資料類型可能包括但不限於：

聯絡資料，如姓名、電郵地址、郵寄地址及電話號碼；
身份證明資料，如身份證及護照號碼；
帳戶與交易資料，如用戶名稱、訂單記錄、願望清單及偏好設定；
通訊內容，如您聯絡客戶支援、參與推廣活動、申請成為會員或提交反饋時提供的資料。

若您選擇不向我們提供個人資料，在多數情況下仍可繼續使用本網站的大部分功能。然而，我們可能無法為您提供所有產品或服務，或讓您存取網站中需要特定個人資料的某些部分。

個人資料的使用

您的個人資料可能用於以下目的：

處理您的訂單及管理帳戶；
安排換貨、退貨及／或其他售後服務；
為您提供客戶服務並回應查詢、反饋或申索；
評估、維護及改進我們的服務；
進行市場分析、統計或其他調查、研究與分析；
了解客戶群體特徵與偏好；
偵測、調查及防範可能違法的活動；及
遵守任何適用的法律法規。

直接促銷
若您已向我們提供個人識別資料，您可能從我們或我們委聘的第三方機構收到直接促銷通訊、電話、電郵及郵件，內容包含推廣我們產品與服務的宣傳材料。但除非獲該條例豁免或已取得您的同意，我們不會使用或提供您的個人資料用於直接促銷。

若您不再希望個人資料被用於任何上述直接促銷用途，可隨時透過本政策所述的聯絡渠道通知我們免費退出。

個人資料的披露
向8FIVE2提供的個人資料將予以保密。但我們可能在以下情況（無論在香港境內或境外）向以下人士披露該等資料，或使該等資料被其存取或知悉：

為我們提供行政、電訊、電腦及其他服務以處理及儲存資料的代理人、承辦商或第三方服務供應商；
因職責需要處理該等資料的員工；
為達成收集資料之目的（受上述「直接促銷」同意要求規限），而將資料用於相關附帶目的的關聯企業、子公司或聯繫公司；
包括核數師、保險公司、財務顧問及法律顧問在內的專業顧問；
依法或應執法機構或法庭命令要求披露時；
我們善意認為披露為保障您或他人安全，或為偵測、調查及防範詐騙等非法活動所需時；或
因出售、合併、收購、整合、集團重組、控制權變更、清盤或資產轉讓而產生時。

我們的第三方服務供應商負有保密責任，並受合約約束須保護您的個人資料私隱，且僅可將資料用於上述指定目的而非其自身用途。

其他情況下，我們僅在取得您明確同意或法律要求時，才會披露您的個人資料。

資料保留
除非法律明確規定須保留資料，我們將採取一切合理可行措施，刪除不再需要用于原始收集目的之個人資料。

對資料安全的承諾
安全是我們的首要考量。我們採取適當措施確保您的個人資料獲得保護，並運用各種物理、技術及行政措施保障資料免遭未經授權或意外的存取、處理、刪除或其他使用。
但請注意，互聯網資料傳輸無法保證絕對安全。因此，我們不保證您透過本網站傳輸至我們或從我們接收的任何資料之安全性。

私隱政策之修訂
我們將於 www.8five2.com 網站公布對私隱政策的任何修改，以便您隨時了解政策更新。

個人資料的查閱及更正
您有權要求查閱及更正我們持有的您的個人資料。根據該條例規定，我們可能就處理此類要求收取合理費用。

請將書面請求寄至以下地址：
資料保護主任
8FIVE2 DISTRIBUTION COMPANY LIMITED
香港銅鑼灣謝斐道522號1樓

其他
本私隱聲明的不同語言版本之間的任何部分或全部若有任何不符之處，應以英文版本為準。